DATA SECURITY

We are pleased that you are interested in our website. Protecting your personal information is very important to us. Below you can find detailed information about how we handle your data.

COLLECTION, PROCESSING AND USE OF PERSONAL DATA

You can visit our site without providing any personal details. We only store access data without any personal details, such as the name of your Internet service provider, the site from which you visit us, or the name of the requested file. This information is solely used for improving our internet service and cannot be traced back to you.

We only collect personal data that you have provided voluntarily when placing an order, opening a customer account or registering for our newsletter. We use the data without your express consent for the purpose of fulfilling and processing your order. After the order has been completed and we have received your full payment, your personal data will be blocked for further use and deleted upon the expiry of legal fiscal and commercial regulations, provided that you have not expressly agreed to the further use of your data. When you register for the newsletter your email address will be used for in-house advertising purposes, until you unsubscribe from the newsletter. You can unsubscribe at any time.

USE OF COOKIES

We use cookies on certain pages to make our website more attractive to visitors and to enable the use of certain functions. Cookies are small text files that are stored on your computer. Most of the cookies we employ
are removed from your hard drive again once the browsing session has been ended (known as session cookies). Other cookies remain on your computer and enable us to recognise your computer during your next visit (known as permanent cookies). These cookies allow us to greet you by name on our website and mean that you do not have to re-enter your password or enter 
your data again for subsequent orders. We do not allow our partner companies to collect, process or use personal data from our website using cookies.

CREATION OF PSEUDONYMOUS USER PROFILES FOR WEB ANALYSIS

This website uses Google Analytics, a web analysis service of the provider Google Inc. (“Google”), to collect and store data, which is used to create user profiles under pseudonyms.
These user profiles are used to analyse visitor behaviour and to evaluate the improvement and needs-based design of our website.
Cookies can be used for this purpose. These are small text files that are stored on the computer of the website user and thus allow the user to be recognised the next time they visit our website.
The pseudonymous user profiles may not be merged with personal data pertaining to the bearer of the pseudonym unless express, separate consent is granted by the person concerned.

DISCLOSURE OF PERSONAL DATA

Your data is only passed to the shipping company responsible for delivery insofar as is necessary for the delivery of goods. We also transfer your payment information to the bank responsible for handling the payment in order to process payments.

RIGHT TO INFORMATION

In accordance with the German Federal Data Protection Act, you have the right to access your stored data free of charge, and where applicable, the right to have this data corrected, blocked or deleted.

CONTACT PARTNER FOR DATA PROTECTION

For questions concerning the collection, processing or use of your personal data, or for enquiries regarding right to access, correction, blocking or deletion of data, as well as withdrawal of consents granted, please contact:

LOU BIENTÔT
Katarzyna Sładek
Obere Augartenstrasse 50/1/15b
1020 Vienna
Austria
Email: shop@loubientot.com